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Frequently Asked Questions

The Answers You Need

How long is your processing time?

Our processing time is 7-21 business days.

What are your tag sizes?

Tag sizes for metal:

25mm - Small-Medium breeds

32mm - Medium-Large breeds

Tag sizes for wood:

25mm - Cats

35mm - Small - Medium breeds

45mm - Medium - Large breeds

Do you offer coupons?

Yes we do! Please do send us a message on here, so we can process a coupon code for you! Payment will be through GCASH, PAYMAYA, and BDO.

What are the payment options?

We accept payments through PayPal (credit/debit cards), Gcash, Paymaya, and BDO.

How to i refrain my metal tag from tarnishing?

Please note tags will naturally tarnish overtime.
We recommend  to polish with a soft cloth dipped in lemon and baking-soda solution, or vinegar and salt solution. Another method is to apply a dab of ketchup on a soft cloth and rub over tarnished spots. 

OR you may avail our 'Polishing Kit' from our Upgrades.

Check out Highlights on our Instagram product care.

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